I recently used Prostores for an e-commerce site for a client. “An eBay company”, it says. They have to be pretty legit, right? Umm, not necessarily.
So to the layperson, all of this this means a customer could easily get duped and have their info swiped, or perhaps their store wrecked, merchant account hijacked, customers’ personal data stolen, etc.
That’s enough of a deal-breaker for me.
When I called their support today, the poor girl on the phone had no idea what I meant when I asked if my ProStores account could be hosted on a subdomain of an existing domain, i.e. store.awesome-company.com. (This is not a highly technical question in the hosting world). I had to explain everything to her about five times and the resolution was to file a ticket. No, the advanced support guy she had just conferred with was not available to talk to me. Like, duh.
And if you were wondering, oh wayward Internet traveler: it turns out you can’t host your Prostores site on a subdomain. It’s a pretty common, useful feature; this, too, is a deal-breaker, ladies. Ess that dee.
Update 7/2013: The security issue described above had since been fixed.